Cook

Strong communication skills with Front of house associates
Attention to detail, organized and flexible in schedule hours
Executing demands efficiently in a high volume restaurant

Dishwasher

Strong attention to detail
Ability to multi-task
Positive attitude
Team player a must!

Server

Able to anticipate and exceed guest needs in a high volume restaurant
High level of Customer Service
Strong teamwork and positive attitude

Front Desk Associate

Able to multi-task effectively while maintaining a positive attitude
Quickly able to personalize and anticipate guests’ needs
Enjoys suggestive selling

Room Attendant

Able to successfully multi-task
Great attention to detail
Able to work well under pressure
Strong teamwork

Cook

Strong communication skills with team members
Attention to detail, passionate, hard-working
Executing demands efficiently in a high volume unit

Server

Able to anticipate and exceed guest needs
High level of Customer Service
Strong teamwork and positive attitude

Set-up Assistant

Able to anticipate and exceed guest needs during high volume events
Heavy lifting required
Strong attention to detail

Breakfast Cook

Strong communication skills with team members
Attention to detail, passionate, hard-working
Executing demands efficiently in a high volume unit

Breakfast Server

Able to anticipate and exceed guest needs in a high volume restaurant
High level of Customer Service
Strong teamwork
Positive attitude

Engineer III

Refrigeration mechanic or skills required
Self motivated to get things done
Problem solver
Enjoys working on a team yet able to work independently

Bell Person

Quickly able to personalize and anticipate guests’ needs
Enjoys cross selling
Clean driving record

Front Desk Associate

Able to multi-task effectively while maintaining a positive attitude
Quickly able to personalize and anticipate guests’ needs
Enjoys suggestive selling

Team Leader

Must have a desire to lead other team members
Team player with a positive, upbeat attitude and experience in delivering demands efficiently and effectively
A passion for interaction with many guests

Atrium Attendant

Able to successfully multi-task
Responsible for public areas, great attention to detail a must!
Able to work under pressure, strong teamwork

Room Attendant

Able to successfully multi-task
Great attention to detail
Able to work well under pressure
Strong teamwork

Massage Therapist

Certification from a Massage Therapy School/University
Experience in different massage modalities preferred
Perform a relaxing professional massage service
Recognize and fulfill guest specific needs

Assistant Director of Banquets

JOB PURPOSE:
To support, guide and assist in the overall successful operation of the Banquet department, to include on-site and off-site locations.

Principal Accountabilities:
• Leading talented people in a high volume, fast paced banquet environment, to achieve profitable return to the owner, world class guest loyalty, high performance culture, and continuously improving talented organization.
• Increase Banquet team’s effectiveness through implementation of sound business practices processes and systems in high-volume arena.
• Develop cross functional collaboration between all other units and outlets.
• Develop and executes approved Banquet business & marketing plan in collaboration with Director of Banquets
• Builds high value company image.
• Sustains Four Diamond plus service quality and wow guest experience.
• Establishes & sustains key, cross functional, customer focused processes.
• Establishes and sustains community and industry relationships.
• Contributes to Radisson Hotel’s total effort, maintains professional and technical knowledge.
• Must be high energy.
• Must be driven by purpose, mission, values, and has a sense of urgency.
• Leading and supporting all facets of banquet operations with an eye towards growth and success.
• Providing extraordinary, personalized guest experiences that compel guests to return to our hotels and restaurants and enthusiastically tell others about us.
• Overseeing many simultaneous events both onsite and offsite food service contracts.

Essential Job Results:
1. Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountabilities; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.

2. Develops and Executes Approved Business Plan by identifying profitable opportunities; conducting SWOTs analysis; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains based on increasing customer engagement.

3. Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.

4. Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, marketing, and operations policies and processes; coordinating actions with sister units, Unit Manager and General Manager

5. Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.

6. Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.

7. Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.

8. Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

9. Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.

10. Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.

Reporting Relationships:

Reports to: Director of Banquet Operations

Reporting to this position are:
Banquet Servers
Banquet Bartenders
Banquet Set-up
Banquet Captains
Banquet Lead Servers

Work Environment:
Long periods of standing
Able to lift 40 pounds occasionally
Ability to work nights and weekends

Banquet Sous Chef

JOB PURPOSE:

Assisting in leading the staff; managing the total guest experience; creating a world class dining experience, establishing and accomplishing business goals and objectives according to Hotel standards.

Principal Accountabilities:

High volume quality food preparation, manage multiple simultaneous events
Custom design banquet menus to meet and exceed guest expectations
Good coach and developer of others
Participate in and lead menu design and profit control, familiar with menu costing for large numbers of guests
Work closely with Sales and Catering team, vendors and purveyors
Cutting edge of Culinary Creativity, familiar with industry trends
Computer skills and familiar with fundamentals of Profit and Loss statement
Time management and Organizational Skills

Essential Job Results:
1. Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountability's; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.

2. Develops and Executes Approved Business Plan by identifying profitable opportunities; conducting SWOTs analysis; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains based on increasing customer engagement.

3. Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.

4. Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, marketing, and operations policies and processes; coordinating actions with sister units, Unit Managers and General Managers

5. Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.

6. Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.

7. Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.

8. Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

9. Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.

10. Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.

REPORTING RELATIONSHIPS:
This Position reports to the Executive Chef
Reporting to this position are: Cooks, Stewards

Security Officer

Able to rapidly access any situation and come up with a resolution, while remaining calm
Ability to establish genuine relationships with teammates and guests
First Aid, CPR, AED and BBP certified would be a plus
Must be strong in communication and customer service skills
Responsible to protect the employer's property, deter criminal activity, and other problems

Technology Services Specialist

Provide support via the Technology Services Service Desk, consisting of receiving support requests from users via telephone or email; coordinating the activities and priorities of the Service Desk; communicating prioritization of these activities to end users and management; troubleshooting and resolving the request
Assist in design, implementation, maintenance, and support of technology infrastructure
Lead support and infrastructure projects
Requires ability to make independent and team- based decisions based on department goals and objectives
Will be required to participate in on-call support procedures
Two years of experience supporting and/or implementing technology services or related education required
Microsoft operating system and application experience required
Experience in networking and data center components (servers, shared storage, virtualization) highly desired

Host/Hostess

Desire to deliver high level of Customer Service
Ability to answer phones, take reservations, etc. (multi-tasking)
Able to create an immediate connection with our guests