Cook

Strong communication skills with Front of house associates
Attention to detail, organized and flexible in schedule hours
Executing demands efficiently in a high volume restaurant

Dishwasher

Strong attention to detail
Ability to multi-task
Positive attitude
Team player a must!

Lead Server

-Able to maintain high standards and
expectations of teammates
- Self driven, dedicated, and a team motivator
- Able to work in a fast-paced environment
Able to anticipate and exceed guest needs in a
high volume restaurant
High level of Customer Service
Strong teamwork
Positive attitude

Server

Able to anticipate and exceed guest needs in a high volume restaurant
High level of Customer Service
Strong teamwork and positive attitude

Dishwasher/Steward

Strong attention to detail
Ability to multi-task
Positive attitude and team player a must!

Server

Able to anticipate and exceed guest needs
High level of Customer Service
Strong teamwork and positive attitude

Set-up Assistant

Able to anticipate and exceed guest needs during high volume events
Heavy lifting required
Strong attention to detail

Dishwasher/Steward

Strong attention to detail
Ability to multi-task
Positive attitude
Team player a must!

Server

Able to anticipate and exceed guest needs in a high volume restaurant
High level of Customer Service
Strong teamwork and positive attitude

Engineer III

Refrigeration mechanic or skills required
Self motivated to get things done
Problem solver
Enjoys working on a team yet able to work independently

Bell Person

Quickly able to personalize and anticipate guests’ needs
Enjoys cross selling
Clean driving record

Room Attendant

Able to successfully multi-task
Great attention to detail
Able to work well under pressure
Strong teamwork

Cosmetologist

Cosmetology license, as well as competencies in
facials, nail services, hair cut and color, make-up
and waxing
Able to recognize & fulfill guest needs quickly
Enjoys suggestive selling

Assistant Director of Banquets

JOB PURPOSE:
To support, guide and assist in the overall successful operation of the Banquet department, to include on-site and off-site locations.

Principal Accountabilities:
• Leading talented people in a high volume, fast paced banquet environment, to achieve profitable return to the owner, world class guest loyalty, high performance culture, and continuously improving talented organization.
• Increase Banquet team’s effectiveness through implementation of sound business practices processes and systems in high-volume arena.
• Develop cross functional collaboration between all other units and outlets.
• Develop and executes approved Banquet business & marketing plan in collaboration with Director of Banquets
• Builds high value company image.
• Sustains Four Diamond plus service quality and wow guest experience.
• Establishes & sustains key, cross functional, customer focused processes.
• Establishes and sustains community and industry relationships.
• Contributes to Radisson Hotel’s total effort, maintains professional and technical knowledge.
• Must be high energy.
• Must be driven by purpose, mission, values, and has a sense of urgency.
• Leading and supporting all facets of banquet operations with an eye towards growth and success.
• Providing extraordinary, personalized guest experiences that compel guests to return to our hotels and restaurants and enthusiastically tell others about us.
• Overseeing many simultaneous events both onsite and offsite food service contracts.

Essential Job Results:
1. Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountabilities; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.

2. Develops and Executes Approved Business Plan by identifying profitable opportunities; conducting SWOTs analysis; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains based on increasing customer engagement.

3. Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.

4. Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, marketing, and operations policies and processes; coordinating actions with sister units, Unit Manager and General Manager

5. Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.

6. Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.

7. Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.

8. Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

9. Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.

10. Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.

Reporting Relationships:

Reports to: Director of Banquet Operations

Reporting to this position are:
Banquet Servers
Banquet Bartenders
Banquet Set-up
Banquet Captains
Banquet Lead Servers

Work Environment:
Long periods of standing
Able to lift 40 pounds occasionally
Ability to work nights and weekends

Banquet Sous Chef

JOB PURPOSE:

Assisting in leading the staff; managing the total guest experience; creating a world class dining experience, establishing and accomplishing business goals and objectives according to Hotel standards.

Principal Accountabilities:

High volume quality food preparation, manage multiple simultaneous events
Custom design banquet menus to meet and exceed guest expectations
Good coach and developer of others
Participate in and lead menu design and profit control, familiar with menu costing for large numbers of guests
Work closely with Sales and Catering team, vendors and purveyors
Cutting edge of Culinary Creativity, familiar with industry trends
Computer skills and familiar with fundamentals of Profit and Loss statement
Time management and Organizational Skills

Essential Job Results:
1. Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountability's; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.

2. Develops and Executes Approved Business Plan by identifying profitable opportunities; conducting SWOTs analysis; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains based on increasing customer engagement.

3. Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.

4. Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, marketing, and operations policies and processes; coordinating actions with sister units, Unit Managers and General Managers

5. Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.

6. Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.

7. Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.

8. Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

9. Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.

10. Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.

REPORTING RELATIONSHIPS:
This Position reports to the Executive Chef
Reporting to this position are: Cooks, Stewards

Graphic Designer

Adobe Indesign, Illustrator and Photoshop CS4
required, CS5 preferred
Full layout design, proof, print and delivery of
postcards, banners, stanchion signs, business
cards, event collateral and menus for all outlets
upon approval
Rebranding, including logo updates, colors,
menus, etc.
Design and manage website content
Create weekly agenda and coordinate each
marketing meeting
Initiate requests for bid, customer quotes and
Pos for venders

Barista

Enjoys providing a big welcome or sparkle for the guest
Finds it easy to suggestive sell
Multi-tasker and dependable
Flexible availability
Team player and creative

Security Officer

Able to rapidly access any situation and come up with a resolution, while remaining calm
Ability to establish genuine relationships with teammates and guests
First Aid, CPR, AED and BBP certified would be a plus
Must be strong in communication and customer service skills
Responsible to protect the employer's property, deter criminal activity, and other problems

Sales and Catering Market Analyst

Multi task small duties
Create Banquet Event Orders
Client and Guest Interaction
Support Sales and Catering Managers
Research companies and organizations to uncover new business opportunities
Contact and qualify potential new business
This role requires strong computer and organizational skills
Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks
Flexibility and the ability to work well with all levels of internal management and staff

Special Event Sales Associate

Sales aptitude
Ability to network
Ability to qualify all aspects of booking our Social Market, including weddings and wedding room blocks
Cross sell other GHG outlets
Ability to multi task
Must be Revenue Driven
Must possess an acute Attention to Details
Must have ability to instantly connect with a client and their needs and build long term relationships
Other administrative duties as assigned

Dishwasher/Steward

Strong attention to detail
Ability to multi-task
Positive attitude
Team player a must!

Server

Strong desire to provide excellent service and
exceed guest expectations
Ability to work closely with teammates
Wine knowledge preferred

Dishwasher/Steward

Strong attention to detail
Ability to multi-task
Positive attitude and team player a must!

Host/Hostess

Desire to deliver high level of Customer Service
Ability to answer phones, take reservations, etc.
(multi-tasking)
Able to create an immediate connection with our guests

Server

Desire to serve guests in a team friendly
atmosphere
Must have positive attitude
Ability to work closely with teammates
Strong desire to exceed guests needs

EMT/ Certified First Reponder

Able to rapidly access any situation and come up with a resolution while remaining calm
Ability to establish genuine relationships with
teammates and guests
First Aid, CPR, AED and BBP certified is a plus Must be strong in communication and customer service skills

Housekeeping

Able to successfully multi-task
Great attention to detail
Able to work well under pressure in high traffic conditions
Strong teamwork

Ice Events Staff

Organizing and executing K-Wings or Jr. K-Wings Events
Assisting with game day events and promotions
Creating marketing pieces for K-Wings and Jr. K-Wings
Entertainment coordination of Game Day props and setup

Maintenance Manager

Provides situational leadership and guidance to all engineers and support personnel.
Multi-dimensional communication will be required.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
Must be able to work in a fast-paced ever changing environment; being willing to stretch your skill set and talent levels.
Extensive experience in technical areas such as HVAC and electrical.
Ice building and maintenance in a Stadium setting highly preferred.
Event set up and arrangement in a Stadium setting for all types of events highly preferred.

Parking Attendant

Must be strong in team communication and customer service skills
A passion for interaction with many guests
This is an outdoor position, in all weather conditions

Slappy-Mascot

Able to work well under pressure in high traffic
conditions
A passion for interaction with many guests
Ability to establish genuine relationships with
teammates and guests
Positive attitude

Usher

Ability to establish genuine relationships with teammates and guests
Must be strong in communication and customer service skills
A passion for interaction with many guests